Riding a Wave of Growth, Rightpoint Expands Its Capabilities in New York

Global experience company, Rightpoint, a Genpact company, today announced the expansion of its office in New York. The expansion adds deep capabilities in banking and capital markets enabling our team to provide highly relevant services and solutions to the New York finance clients. Located at 300 Park Avenue, the space supports an increase in local demand from clients across various industries including banking and capital markets, healthcare, life sciences and more that are seeking out Rightpoint for its strength and strategy in driving experience-led transformation. 

Rightpoint, which was acquired in 2019 by Genpact in order to bring experience and process innovation together to help clients win in the growing experience economy, now has nearly 40 employees focused on design and user experience in New York and it is their fourth largest office in the US. Our team has helped leading financial institutions (i.e. Bank of America, Merrill Lynch, US Bank, Morgan Stanley, Goldman Sachs, JP Morgan Chase) reimagine and deliver next generation digital solutions for customers and internal users.

Damien Scott, International Growth Markets and New York Managing Director, has been named to lead the region forward. Prior to this role, he served as the VP Business Lead for North America for TandemSeven, which was acquired by Genpact in 2017. For nearly a decade at TandemSeven, he focused on helping Fortune 1000 organizations reimagine, design and engineer exceptional digital experiences for customers and employees. 

“The COVID-19 pandemic has made experience increasingly important in industries like banking, healthcare and more -- and these enterprises need to make changes today in order to support their customers and employees now and in the future,” said Damien Scott, International Growth Markets and New York Managing Director, Rightpoint, a Genpact company. “Consumers have already changed their behaviors drastically, becoming more digitally savvy and reliant on new technology, but enterprises are lagging behind. It is time to focus on delivering products, services and experiences that deliver on today’s reality.”

To learn more about Rightpoint, please see how we’re helping banking leaders deliver impactful products and services that meet their customer’s expectations in the latest report: Putting the Consumer in Consumer Banking First.